Maintenance Policy

Software maintenance includes updates and technical support service for the optimum
  application of a product.

The price for software maintenance is determined by program developers inclusive
  of updates and upgrade expenses.

The purchase amount you pay for a product covers the maintenance expense for one
  year after shipping. It is renewable one year at a time.
  (However, it can be extended for more than a year at a time)

For those who have not used the maintenance service, one year maintenance expenses
  plus non-maintenance additional fee will be applied. (Developer's Policy)

Benefits of Maintenance

Before Maintenance Service

1. Unable to use continuous product update and additional features.
2. Difficult to increase product application due to a lack of technical support.
3. Professional tech. engineering support unavailable in case of emergency.
4. Accordingly, the product value is reduced while its performance does not reach
   its full potential.

After Maintenance Service

1.Authorized to use upgrade software version during maintenance period including new
   products. including new products.
2. Systematic tech. support is provided for enhanced software application.
3. In case of emergency, professional tech. engineering service is available to handle
   any issue.
4. Thus, product value is well preserved while it contributes to high productivity.

Five reasons to extend maintenance service

DIGITEK is confident to offer services for clients' success for the following reasons.

1. DIGITEK entered an exclusive platinum partnership with PTC.
2. DIGITEK has acquired many years of experience and know-how in PTC business.
3. DIGITEK offers the highest-quality technical support based on experience with a
   wide range of clients.
4. DIGITEK was awarded by PTC Headquarters for high-quality maintenance service as
   follows: (2006 Top Maintenance Partner of the Year Pacific Rim)
5. DIGITEK operates separate maintenance teams for satisfaction guarantee for the
   first time in Korea.